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Show #10

June 16th, 2007-
Show 10 is available for consumption. We discuss Apple's World Wide Developers Conference (WWDC) and what interesting information came out of there. There is no time to cover any other news stories because we take lots of calls in this show. Don't worry, though, we'll cover all the tech news in next week's show.

- Show Notes -

Support Calls:
Catherine from Chandler called in with a problem concerning her computer locking up randomly due to high explorer.exe usage. We recommended verify that she has no spyware using Spybot Search and Destroy. Unfortunately if that doesn't fix the problem she'll be looking at a Windows re-install.

Peter in Phoenix calls to spread his love for Apple's Mac OS X and his wish that they would release a version for non-Apple hardware. He found a program online that allowed him to intall OS X on any computer, but realizing this is illegal did not keep it. Apple will likely never release a boxed version of their operating system that will run on any computer because they want to have control over the user experience and also don't want to deal with the kind driver issues.

Carla in Glendale bought a Microsoft Zune for her son, is running Windows 2000 at home, and cannot install the Zune software. Unfortunately it turns out that the Zune software does not support Windows 2000. Ironically, iTunes does, so Carla would have been better off buying her son an iPod. If she cannot return the Zune her only alternative is to try and upgrade to a newer operating system, or buy a new computer.

William in Phoenix is having problems with Windows starting up. This was right after a Norton antivirus update and he didn't allow Norton to edit the registry. This may be what caused his issue as Norton puts very deep hooks into the operating system kernel and registry. Based on his description he may also have spyware. We recommend using AVG Antivirus, Spybot Search and Destroy, and Windows Defender to help keep your system clean.

Ivy from Phoenix is having a problem running Internet Explorer on a computer. He installed and ran Opera just fine, but even after upgrading to IE 7 the browser will still not open. To us, this means that something IE needs is corrupted in the operating system, an this can only be fixed by re-installing Windows. Fortunately, you can Repair an installation of Windows without wiping the hard drive. Just boot from your Windows install disk, press Enter to setup Windows XP, when prompted to repair or install a fresh copy, press R to repair the installation.

Carrie in Scottsdale calls to find out if she would have any problems running Quickbooks on Vista. According to Intuit's website only version 2007 of Quickbooks will run on Vista. The 2006 version will not.

News Stories:
Steve Jobs live from WWDC 2007

Weekly Website: Shields UP
Software Spotlight: Skype
Hardware Highlight: Plantronics .Audio 550

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